VIA’s Colin Gounden was interviewed, among a number of analytics and utilities experts, for the Utility Dive article “In the ‘cat and mouse game’ of utility cyberattacks, AI and machine learning show promise, limits.”
The article talks about ways AI and machine learning can help protect utilities and its customers from cyber attacks, while also using data to improve service to customers. Colin talks about how GDAC™ utility members are seeing value in AI:
“This is a whole new game for utilities,” Colin Gounden, CEO of data specialist VIA agreed. “They are increasingly interested in how AI algorithms and deep learning can automate the protection of customer information, the optimization and balancing of the grid, and the finding of efficiencies in the details of customer usage,” he told Utility Dive. “But AI requires access, particularly to data.”
Both [AI and ML] require an enormous amount of data, but it can be protected the same way email is scanned for spam by an AI algorithm “because it is too big a dataset for a person,” Gounden said.
For more quotes from Colin and the full article, visit the Utility Dive website.